Shipping Policy
Effective Date: 4/29/2026
Techwindow (“we,” “us,” or “our”) primarily operates as an in-store retail business. Shipping is
not a standard service we offer; however, we may accommodate shipping requests under
certain conditions at our discretion.
1. Shipping Availability
Shipping is available by request only and is not guaranteed. Customers interested in having
items shipped must contact us directly to inquire about availability.
We only offer shipping within the United States. We do not ship internationally under any
circumstances.
We reserve the right to accept or decline any shipping request for any reason, including but not
limited to:
- Product type, size, or fragility
- Shipping destination within the United States
- Carrier limitations
- Inventory availability
2. How to Request Shipping
To request shipping, please contact us with the following information:
- Item(s) you wish to purchase
- Shipping address (must be within the United States)
- Preferred shipping method (if any)
You can reach us at:
mytechwindow@gmail.com
336-904-0131
We will respond with availability, estimated costs, and next steps.
3. Shipping Costs
If a shipping request is approved:
- All shipping costs will be the responsibility of the customer
- Costs may include packaging, handling, insurance (if applicable), and carrier fees
- Final shipping charges will be provided before order confirmation
4. Processing and Delivery Times
Processing times will vary depending on the nature of the request and product availability.
Estimated delivery times will be provided once shipping arrangements are confirmed.
We are not responsible for delays caused by shipping carriers or events outside our control.
5. Payment Requirements
Full payment, including shipping costs, must be received and confirmed before any order is
shipped.
6. Risk of Loss
Once an item has been transferred to the shipping carrier, the risk of loss or damage passes to
the customer. We recommend requesting insured shipping when available.
7. Returns and Shipping Orders
All shipped orders are subject to our return policy. Customers are responsible for return shipping
costs unless otherwise stated.
8. Contact Information
If you have questions about this Shipping Policy or would like to request shipping, please
contact us:
Techwindow
1405 NC Hwy 66, Kernersville, NC, 27284
mytechwindow@gmail.com
336-904-0131
By requesting shipping services, you acknowledge and agree to this Shipping Policy.